Job summary: This is a varied role and the post requires a calm, organized, and well-motivated person with a positive and adaptable approach to your work.
The post involves contact with clinicians, colleagues, patients, and their families; therefore, excellent communication skills are vital. You should possess good keyboard, IT, and interpersonal skills. You should be able to demonstrate the ability to work as part of a team from a busy reception environment.
You will primarily be based at Physiotherapy Outpatients at Halton Hospital, however, you will be required to cover other Therapy areas at Warrington Hospital, Widnes Healthcare Resource Centre during annual leave/sickness.
Main duties of the job
The post holder will provide an organised and efficient reception service on behalf of the Out-Patient Physiotherapy Department.
The post holder will be the first point of contact for staff, patients and visitors to the department. The post holder will also be the first point of contact for general hospital patients, relatives and other visitors including suppliers.
To assist in other administration, clerical and housekeeping duties relating to the area of work.
About us
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.
We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Details
Date posted: 07 October 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 370-ADM2MSKT-196a
Job locations: Halton Hospital, Hospital Way, Runcorn, WA7 2DA
Job responsibilities
The post holder will provide an organised and efficient reception service on behalf of the Out-Patient Physiotherapy Department. The post holder will be the first point of contact for staff, patients and visitors to the department. The post holder will also be the first point of contact for general hospital patients, relatives and other visitors including suppliers. To assist in other administration, clerical and housekeeping duties relating to the area of work.
Person Specification
Previous Customer Service experience: Essential
* Previous customer service experience
NHS Experience: Desirable
* NHS Experience
Basic IT/keyboard skills: Essential
* Basic IT/keyboard skills
Desirable:
* Knowledge of Lorenzo
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr