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Overview
ASEL designs, develops and delivers fully bespoke and integrated security solutions, bringing together people, technology and processes to achieve results-driven outcomes. We are known for risk modelling and our risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We value authenticity and transparency, and aim to provide a collaborative service that customers can trust.
Responsibilities
* Carry out site duties in line with company policies and procedures
* Conduct internal and external site patrols including perimeter checks and fire door checks
* Prevent unauthorized access to/within perimeters and buildings
* Liaise with the technical team daily to report alarms/CCTV/gates issues on sites
* Liaise with departmental heads in the event of issues to property and/or assets
* Respond to all incidents or emergencies onsite
* Site Gatehouse management duties
* Site Keys and incident report management
* Ensure the safety of people on site by reporting any Health and Safety breaches found
Operational performance
* Ensure that access/egress duties are actioned in line with Company policies
* Adhere to company training and processes in the pursuit of your duties
* Provide excellent customer service, remaining courteous and professional
* Undertake refresher and developmental training as required
Required Skills and Experience
* Must be computer literate in Microsoft Office and bespoke systems (training provided)
* Excellent interpersonal communication skills, both written and verbal
* Customer service oriented, professional and compassionate
* Ability to work under pressure
* Team player with the ability to work on own initiative
General
* Show flexibility and adaptability to new requests outside of the core role on request
* Ensure all customer requests are responded to in a timely manner
Location and Hours
* Location: Consett
* Hours: 60 hour week
* Shift Pattern: 07:00 – 19:00, five days a week
* Hourly Rate: £12.60
* Officers required: 1
The Person
To be an effective Security Officer, you will need to be a confident communicator and able to provide detailed verbal and written accounts of criminal activity. You should be welcoming and patient with customers and able to handle conflict professionally.
Required Experience and Qualification
You must have a valid SIA licence to apply. Previous experience in a Retail Security role is an advantage but not essential as full training will be given.
Benefits
* SIA Licence Renewal
* Auto enrolment pension scheme
* Investment into training
* Perkbox incentive scheme with discounts and employee assistance programme
* Company uniform provided
Other Requirements
* Applicants must provide a full 5-year checkable work or education history. If invited to interview, bring right to work documents and a recent proof of address.
* You must have a current SIA Guarding or SIA Door Supervisor licence to apply
Equality & Diversity
ASEL values diverse skills and experience and is committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement based on skills, aptitudes, and abilities. ASEL is committed to engagement and retention of talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed regularly. Any changes should be agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are expected to act professionally, cooperatively and flexibly in line with the requirements of the position.
Application note
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