Job Title: Customer Service Advisor (Gateshead)
Location: Gateshead, United Kingdom
Client: EE
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Why this job matters
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in North Tyneside or Gosforth. You'll be speaking over the phone to customers with various broadband tech-related queries, from simple router questions to more complex issues, supporting them throughout.
No specific experience is necessary. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for your career development.
* Season Ticket Travel Loan.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental.
We have a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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