Established in London in 2000, Heathcote & Ivory has grown over the last twenty years into a leading creator of fragrance-led bath, body, wellness and lifestyle products, as well as design-led gifting collections. Our reputation is built on quality, innovation and strong brand partnerships in the premium beauty and lifestyle space.
Our brand portfolio includes Heathcote & Ivory, William Morris at Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller. We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners.
Overview
We are seeking an experienced National Account Manager or Senior National Account Manager to grow Heathcote & Ivory’s beautifully crafted, British-designed bath, body and gifting brands across key UK retailers, including Boots, Sainsbury’s, Waitrose and John Lewis and other key retailers. You will shape account strategy, manage in-year performance and build long-term, collaborative retail partnerships to maximise growth, profitability and brand visibility.
Responsibilities
* Own full P&L responsibility for your retailers
* Shape and deliver joint business plans that drive topline growth and elevate brand presence in store and online
* Forecast and manage monthly sales, promotional calendars and retail marketing activity
* Work closely with NPD, Logistics and Operations to ensure timely product launches and campaigns
* Use sales and sell-through data to fine-tune stock, assortment and promotional investment
* Be the go-to contact for buyers and retail partners, nurturing relationships and unlocking new opportunities
* Regular analysis and reporting to build forecasts, ensure stock availability and review margins
* Regularly review sales data and sell-through to optimise stock, assortment, and promotional ROI
Experience Required
* 3+ years of experience managing UK beauty retailers, ideally including Boots, Waitrose, John Lewis etc.
* Strong analytical and negotiation skills with proven ability to drive revenue growth
* Excellent relationship-building and communication skills
* Thrives in a fast-paced founder-owned environment
* Experience of, and passion for, the beauty or personal care industry
* If the above sounds like your role. Please send your CV to recruit@heathcote-ivory.com.
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