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Associate web content designer

Swindon
UK Research and Innovation
Content designer
Posted: 4h ago
Offer description

Salary: £29,923 Per Annum
Hours: Full Time
Contract Type: Permanent
Location: Polaris House, Swindon (Hybrid Working - Min 1 x a week in office, this is usually Tuesday. We often will require additional in office days for face to face workshops, training sessions and meetings. )
Grade: C

Closing Date: Friday 25 July 2025

Job Overview:

The Associate Web Content Designer sits in the web team, part of External Affairs and Communications.

The web team is a multidisciplinary team of content, product and delivery experts. We use data and evidence to drive the continuous improvement of the website making it simpler and easier for people to understand and use.

This is an exciting time for the web team as we evolve our web content strategy and content operations to support a usable, sustainable, accessible website into the future. The Associate Web Content Designer role will evolve as this work progresses over the coming months.

As an Associate Web Content Designer, your role will be to ensure our core business as usual web content is of a high standard, meets the needs of external audiences and is published in a timely way.

You will edit and publish content across the UKRI site, working within agreed timeframes and web standards. You will work alongside delivery team members, other content designers and subject expert colleagues across the organisation.

Key Responsibilities:

The Associate Web Content Designer works with delivery team members and other content designers on the editing and publishing of our core web content. This content includes funding opportunities, impact stories, blog posts, publications, areas of investment and support and news.

You will ensure content we publish on the website aligns with the web content strategy and meets UKRI's content quality standards.

You will work closely with stakeholders and subject experts across the organisation to ensure web content is high quality, accurate and accessible.

Edit & Publish New Content and Updates
* Use your professional expertise in content to review, edit and publish content ensuring it meets the web proposition, user needs and house style
* Source a broad range of imagery for use on the site, giving guidance to colleagues and ensuring image use on the website meets accessibility standards and brand guidelines
* Develop and publish HTML publications in support of our aim of reducing the number of PDFs we publish
* Manage your daily workload using tools including our web helpdesk and Asana operating within defined web team workflows and processes
* Provide an on-call publishing service, participating in an out of hours rota

Content Standards & Quality
* Review colleagues' drafts in the content management system, working with the Content Designer to implement effective and efficient processes to streamline and improve the way we quality assure content
* Monitor site performance and quality, highlighting and resolving issues to ensure standards are maintained
* Carry out regular removal of content from the site as part of regular archiving activity

Stakeholder Management & Relationships
* Actively participate in daily stand ups to update on workload and share issues
* Cover coordination of the web helpdesk when required, which includes the allocation of day-to-day workload of incoming web content tasks including prioritisation and stakeholder engagement
* Reschedule work based on new or changing priorities, reacting quickly and providing clear communication to colleagues
* Build collaborative working relationships across the web team and the organisation

Continuous Improvement
* Support continuous improvement across the website, participating in content improvement projects
* Work within and support Government Digital Service (GDS) standards
* Support the continuous improvement of systems, workflows, planning and tools to initiate improvements and improve team processes and efficiency

An associate content designer is an individual with some relevant work experience in content creation.

At this role level, you will:
* Explain content decisions
* Work collaboratively
* Work independently after being given direction by more senior content designers
* Independently identify user issues and needs in relation to web content
* Support web team administration and publishing processes
* Engage with and contribute to UKRI and cross-government content communities

Person Specification:

(S) - Shortlisting Criteria (I) - Interview Criteria (S & I) - Shortlisting Criteria & Interview Criteria

Essential
* English and Maths GCSE. (S)
* Excellent editorial, proofreading and English language skills with experience of editing and proofing written content. (S & I)
* Strong organisation skills with the ability to work on multiple concurrent pieces of work with different deadlines. (S & I)
* Experience in following content processes, guidelines and standards. (S & I)
* Excellent collaboration and interpersonal skills with the ability to form effective internal relationships and networks (S & I)
* Ability to work flexibly in a fast-paced environment. (S & I)

Desirable:
* Experience in web editing or publishing using web content management systems. (S)
* Knowledge of digital and web best practice. (S)
* Familiar with agile project management techniques. (S)

Benefits:

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below;
* An outstanding defined benefit pension scheme
* 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
* Employee discounts and offers on retail and leisure activities
* Employee assistance programme, providing confidential help and advice
* Flexible working options

Please click here for more details on the https://www.discover.ukri.org/benefits-of-working-at-ukri/index.html

UKRI - UK Research and Innovation
UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.

Supporting some of the world's most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.

More information can be found at www.ukri.org .

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI .

How we support EDI in the workforce

At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit 'How we support EDI in the workforce'.

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How to apply

Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application.

UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.

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