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Customer Services Representative, Hamble-le-Rice
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Client:
Location:
Hamble-le-Rice, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
33dc41ccc17a
Job Views:
11
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Customer Services Representative
HAMBLE, UNITED KINGDOM
World leading, Hampshire based manufacturer is looking for an enthusiastic individual to join its growing Customer Services team based in Southampton, as part of a 12-month fixed term contract.
Qioptiq Photonics Limited (An Excelitas Technologies Company) is a leading global supplier of opto-electronics and photonic products present in a variety of markets from medical and biotechnology to semiconductor and industrial markets, based in Hamble, Hampshire.
The successful applicant will be part of a small team, working to drive the customer’s needs and enquiries to ensure on-time delivery performance is managed to a high standard by collaborating with multiple teams within the organization both in the UK and internationally.
You will develop and grow relationships with regular customer contacts to build credibility and trust, while ensuring accurate information is provided to key individuals both internally and externally.
Main Responsibilities:
* Providing back office support for the Hamble Customer Services team
* Daily contact with the team to support in day-to-day needs
* Preparation of quotes in ERP system based on requirements
* Accurate and timely order processing in ERP system
* Assisting shipping department on deliveries
* Sorting incoming orders and forwarding to responsible team members
The successful candidate will possess the following:
* Experience in administration work
* Working knowledge of MS Office (Excel, Word, Outlook)
* Process-oriented operations
* Self-motivated with a strong commercial mindset
* Desirable experience in manufacturing and working with SAP
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