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Dispenser

Maidstone
Len Valley Practice
Posted: 22 September
Offer description

We are seeking an experienced and motivated Senior Dispenser to join our friendly rural dispensing practice. You will be responsible for the smooth day-to-day running of the dispensary, ensuring safe, efficient, and accurate dispensing of medication to our patients. Working with the lead dispenser to ensure effective financial control of the dispensary is maintained.


Main duties of the job

The Dispenser is responsible for the safe, accurate and efficient supply of medicines. Key duties include preparing, labelling and dispensing prescriptions, including NOMAD trays, while ensuring all items meet legal and professional standards. They maintain up-to-date knowledge of dosage forms, storage and product use.

The role provides a friendly, professional and confidential service to patients, answering queries about medicines and prescriptions and referring to the wider team where needed. Dispensers also receive, check and store stock, rotate items to minimise waste, monitor expiry dates, maintain accurate stock levels and support ordering processes.

Accurate records are essential, including maintaining dispensing documentation, assisting with controlled drug management and ensuring compliance with SOPs and data protection requirements.

Working closely with colleagues, the Dispenser helps ensure smooth daily operations, supports training and ongoing professional development, and contributes to general housekeeping and organisation in the dispensary.


About us

We are a welcoming and expanding GP practice with a list size of 10,200 patients, of which around 60% are dispensing patients. Our team includes five GP Partners, a mix of clinical and non-clinical staff, and 5 part-time dispensers and 3 prescription clerks who work under the supervision of our Lead Dispenser. We are a training practice, hosting medical students and registrars, and we are proud to have a CQC rating of Good. We are passionate about delivering high-quality, patient-centred care in a supportive working environment.


Job responsibilities

Job Description Dispenser

Reports to: Lead Dispenser

Salary: Dependant on experience

Job Summary

We are seeking an experienced and motivated Senior Dispenser to join our friendly rural dispensing practice. You will be responsible for the smooth day-to-day running of the dispensary, ensuring safe, efficient, and accurate dispensing of medication to our patients. Working with the lead dispenser to ensure effective financial control of the dispensary is maintained.

About Us

We are a welcoming and expanding GP practice with a list size of 10,200 patients, of which around 60% are dispensing patients. Our team includes five GP Partners, a mix of clinical and non-clinical staff, and 5 part-time dispensers and 3 prescription clerks who work under the supervision of our Lead Dispenser. We are a training practice, hosting medical students and registrars, and we are proud to have a CQC rating of Good. We are passionate about delivering high-quality, patient-centred care in a supportive working environment.

Key Responsibilities

1. Dispensing & Supply of Medicines

* Accurately prepare, label, and dispense prescription medicines, including NOMAD trays.
* Ensure all dispensed items meet legal and professional requirements.
* Maintain up-to-date knowledge of dosage forms, storage requirements, and product uses.

2. Customer Service & Advice

* Provide a friendly, professional, and confidential service to patients.
* Answer patient queries regarding medicines and prescription queries, referring to the wider team when necessary.

3. Stock Control & Organisation

* Receive, check, and store incoming pharmaceutical stock.
* Rotate stock and monitor expiry dates to minimise waste.
* Maintain accurate stock levels and assist with ordering supplies.

4. Record Keeping & Compliance

* Maintain accurate dispensing records in accordance with legal requirements.
* Assist in controlled drug management in line with regulations.
* Comply with standard operating procedures (SOPs) and data protection rules.

5. Teamwork & Support

* Work closely with team members and wider team in the practice to ensure smooth daily operations.
* Participate in training and ongoing professional development.
* Assist with general housekeeping and organisation within the dispensary.


Person Specification


Experience

* Previous pharmacy or primary care setting experience preferred but not essential.


Qualifications

* NVQ Level Two (or equivalent) in Pharmacy Services - or willingness to work towards it.
* Understanding of confidentiality and data protection requirements.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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