A global Edtech leader is seeking a Service Desk Analyst to provide 1st line technical support in Sheffield. The role involves resolving user issues and managing service requests across various channels. Ideal candidates will have strong customer service skills, experience with Microsoft 365, and a proactive attitude. The position offers a full-time contract with a salary of up to £27,000 per annum and a variety of benefits including annual leave and professional development opportunities.
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