Description
LOCATION: Gatwick Airport
HOURS: 4 on/4 off, 40 hours per week
RATE OF PAY: £15.29 per hour
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Role and Overview
The purpose of the Supervisor is to ensure quality of cleaning standards are met within the time frame set. The ideal candidate will have experience of cleaning. The responsibility of the cleaning and ensuring service level agreements are met is the responsibility of Supervisors.
KEY RESPONSIBILITIES
* Proactive management of cleaning teams on an individual and group basis, ensuring that all SLA's are met
* Liaising with both internal and external stakeholders/clients
* Responsible for stock management and stock takes
* Ensure that the team maintains quality standards of cleaning
* Set an example and deliver legendary service
* Efficiently plan and allocate tasks to team members
* Monitor the team to ensure all members are working to agreed standards
* Responsible for signing in and out equipment
* Complete final walkthrough with the teams
* Responsible for ensuring absence management processes are effectively managed for cleaners, with those absent effectively reported to Managers.
* Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance, timekeeping, development and retention.
* Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)
REQUIRED SKILLS AND EXPERIENCE
The successful applicant will be able to demonstrate knowledge and use of the following essential skills:
* Previoussupervisory / management experience
* Good inter-personal and communication skills
* Ability to use own initiative to identify and prioritise tasks
* Ability to work alone and as part of a team
* Approachable and courteous manner
* An understanding of the need for confidentiality and discretion in an active corporate building
* Hold a full UK driving licence