Mount Royal Hotel is seeking a Food and Beverage Manager who is ready for a new challenge. The successful candidate will be responsible for leading the team to deliver outstanding guest experiences and the management of our newly refurbished restaurant, which we have invested £10m as part of our hotel refurbishment project.
This is a fantastic opportunity to join The Unlimited Collection as it debuts in the UK and be part of our journey as we expand our portfolio!
Key Responsibilities
* Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
* Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
* Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
* Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer‑focused service.
* Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non‑compliance issues.
* Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.
Required Qualifications
* Change Management: Experience of rebrand or new openings is highly desirable for this high‑visibility project.
* Leadership: Managerial experience in hospitality and 4‑star hotel restaurants, with preferred experience in a Rosette environment.
* Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
* Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
* Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.
Benefits
* Genuine career opportunities within our business.
* Valuable on‑the‑job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
About Us
Mount Royal Hotel Edinburgh by The Unlimited Collection is a brand of The Ascott Limited. The Ascott Limited embraces diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, co‑living properties, hotels and independent senior living apartments. Ascott's award‑winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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