Requirements:
- Previous experience at a Bodyshop is advantageous
- Strong organizational skills with attention to detail
- Proficient in data entry and computer skills, including knowledge pinewood / pinnacle DMS
- Excellent phone etiquette and communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to type accurately and efficiently
Responsibilities:
- Assess and estimate the cost of repairs for damaged vehicles in the body shop
- Communicate with customers to explain the repair process and provide accurate estimates
- Collaborate with technicians to ensure accurate and timely completion of repairs
- Utilize phone etiquette to handle customer inquiries and provide exceptional customer service
- Perform data entry and administrative tasks to maintain accurate records of repairs
- Utilize Google Suite and other computerized systems for documentation and communication purposes
- Maintain an organized work environment and ensure proper storage of paperwork and files
- Provide general clerical support to the body shop office
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.
Job Type: Full-time
Pay: Up to £28,000.00 per year
Benefits:
* Company pension
* On-site parking
Ability to commute/relocate:
* Leeds LS27 8WQ: reliably commute or plan to relocate before starting work (required)
Experience:
* Pinewood / Pinnacle DMS: 1 year (required)
* Bodyshop Advisor: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person