Overview
Fire & Security Service Engineer - Glasgow
Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.
Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Responsibilities
* Maintain Fire & Security Systems in your assigned area
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
* Plan and respond to routine and reactive call visits in your area
* Maintain effective communication with customers when planning site visits
* Maintain your stock levels with support from the Stores team
* Attend training sessions as and when required
* Attend Engineering team meetings as and when required
* Identify any personal training and development needs to help you provide the best possible customer service
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
What We're Seeking
We are seeking candidates who offer a technical background and a passion for delivering excellent customer service. The following qualifications and attributes are preferred:
* A technical background in the electrical / electronic industry
* Good all-round knowledge of Fire and Security Systems
* Experience of front-line customer contact preferred
* Excellent organisational skills
* A professional and presentable demeanor
* An ability to deliver exceptional customer service
Benefits
* OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
* Company Van with fully fitted Van vaults
* Full use of our Academy training + external training
* 6 training days a year
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral)
* Paid Holidays plus Bank Holidays
* Additional Day holiday each full year of completed service (up to 25 days)
* Mental Health & Well-being scheme
* Development & Progression opportunities
* 4-Day induction upon start including full introduction to the company, training, assessments, portal access, and issue of vehicle & equipment
About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. We’re big enough to deliver results but small enough to genuinely care.
Our Businesses Include:
* Marlowe Fire & Security marlowefireandsecurity.com
* Alarm Communications acl.uk.com
* Clymac clymac.co.uk
* FAFS Fire & Security fafsfireandsecurity.com
* Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
* Morgan Fire Protection morganfire.co.uk
* Marlowe Smoke Control marlowe-aov.co.uk
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We celebrate our unique qualities and provide reasonable adjustments to help you participate in the recruitment process if needed.
Right to Work
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require assistance to extend your status, your application cannot be considered.
Seniority level
* Associate
Employment type
* Full-time
Job function
* IT Services and IT Consulting
For reference, this role was posted in Paisley, Scotland, United Kingdom. Referrals can increase your chances of interviewing.
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