Duty Manager – Blakemore Trade Partners
Apply for the Duty Manager role to help drive success and growth in our SPAR store in Porthmadog.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. We own 260 SPAR convenience stores and employ more than 7,000 people, with a turnover of £1.3 billion.
Role Overview
Duty Manager (SPAR) – Porthmadog. Reporting to the Store Manager, the Duty Manager will support the Store Manager in leading and motivating a team of colleagues, ensuring excellent customer service, and contributing to store sales and profitability. Shift patterns include weekdays and weekends 15:00‑23:00. Hours: 24 hours per week.
Key Responsibilities
* Support the Store Manager to ensure a safe, legal and high‑performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
* Assist the Store Manager to deliver all store operations, objectives and KPI’s.
* Manage, coach and support colleagues, facilitating a motivated and empowered team through a positive, engaging management style.
* Carry out performance management/absence management as appropriate.
* Be responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
* Carry out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
* Set an example and lead the team to provide an exceptional customer experience, differentiating us from competitors.
* Work with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Porthmadog.
* Adhere to all company policies and procedures and processes.
Duty Manager Skills Required
* Previous management or supervisor experience within a food retail or similar fast‑paced operation.
* Committed to achieving and sustaining exceptional customer service standards.
* Capable of planning, organising and prioritising effectively.
* Ability to communicate and influence at all levels.
* Capable of taking appropriate action and making decisions.
* Committed to promoting collaborative working.
* Enthusiastic and flexible with a positive attitude.
* Committed to developing own skills and applying learning to improve performance.
* Physical ability to perform heavy lifting and work in a physically demanding environment.
Benefits
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Cycle to work scheme. Develop your skills and capability in a highly supportive and multi‑diverse culture. Outstanding Training & Development opportunities. Gain hands‑on experience in a high‑volume, fast‑paced environment. Enhanced Maternity & Paternity pay packages. Flexible working hours opportunity. Excellent additional benefits package including:
* Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal.
* 12.5% staff discount on fresh items & 10% staff discount on ambient products in our SPAR stores.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Company Pension Scheme, Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme, NEST pension scheme.
* Extra Holiday – Purchase Scheme, Long Service Awards.
Inclusive Environment
As a Disability Confident, Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Job Details
* Contract type: Permanent
* Hours: 24 hours per week
* Salary: £13.25 p/h, depending on age
* Closing date for applications: 1st December 2025
* Location: Porthmadog, Caernarfon, Wales, United Kingdom
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