Overview
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets. We have an exciting opportunity for an experienced Supervisor to join our Bristol Airport Accessorize Store full time.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success. This role is based at Bristol Airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours (4am-8pm).
Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.
Responsibilities
* Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
* Generate profit by exceeding KPIs.
* Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
* Support the management team in maximizing commercial opportunities to drive sales within the store, implementing Visual Merchandising and Window Guidelines to a high standard.
* Promote and deliver piercing services to customers with your team where applicable.
* Be flexible in your approach to the role, supporting other stores and team members to achieve a common goal.
* Ensure an inclusive environment, promoting equality and kindness within the team.
What we are looking for
* Demonstrated customer focus with a commitment to delivering tailored one-on-one service and driving it through the team.
* Confident to lead by example and inspire the team to create a great place to work and shop.
* Experience in a supervisory or key holding role with a proven track record in delivering customer service excellence.
* Passion, drive and resilience with a can-do attitude.
* Strong communication skills and the ability to make decisions that benefit the business with ownership and accountability.
Benefits
* A competitive salary and exciting bonus scheme.
* A staff uniform allowance to wear our accessories with pride.
* Generous staff discount across all brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
* An additional day’s holiday to celebrate your birthday.
Equal Opportunity
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact recruitmentuk@monsoon.co.uk to discuss any specific requirements.
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