Join the Commission as our new Operation and Events Executive
Reporting to (job title): Marketing & Communications Manager
Employment Type: Full time, permanent
Closing Date: 23rd July a 5pm
We are looking for a highly organised and enthusiastic Operations and Events Executive to join our small but highly effective team.
You will play a pivotal role in the operation of the Financial Services Skills Commission, supporting our work through project management, member relations, financial monitoring, while also helping us maintain good governance. You will ensure the smooth operation of the Commission and be responsible for creating and managing our business processes and systems, keeping our website up to date as well as providing operational support.
You will also coordinate impactful events such as conferences, roundtables and report launches.
In the role, you will have regular contact with our financial controller and colleagues in partner organisations, suppliers and other stakeholders to ensure the Commission’s smooth running. You will also have extensive contact with senior decision makers at our member firms, including some of the best known financial services brands.
If you are a natural organiser, have an eye for detail, and thrive on always being one step ahead of the plan, this could be the perfect role for you.
About the Financial Services Skills Commission
The Financial Services Skills Commission is an independent, not for profit, member-led body, representing the UK’s financial services sector on skills. We work directly with the sector to ensure that businesses have the talent and skills they need for the future.
The financial services sector employs around one million people across the UK and plays a vital role in driving the economy. However, it is at a pivotal moment. The sector faces huge technological and demographic changes.
Our purpose is to increase the supply of talent and skills across the sector, and influence lasting change. Working collaboratively with our members, we drive change on the sector’s skill gaps, and develop an approach that supports more reskilling, motivating learning, upskilling and attracting talent.
Since our creation in 2020, we have grown to around 45 members who collectively employ around one third of the industry’s workforce.
Why we do what we do
The UK’s financial services sector has been transformed over the last twenty years by technology, globalisation, the global financial crisis, the pandemic, the race to net zero, and changing demographics. This has contributed to skills shortages in areas such as artificial intelligence, data analytics, coaching and empathy. There is an urgent need to build skills amongst our people, as 260,000 highly skilled workers will leave the sector by 2035.
Increasing skill levels is essential to delivering strong, sustainable growth and helping the UK compete on the world stage. To close the skills gap, we need to attracting talent from other sectors and build new talent pipelines, while also upskilling and reskilling the people already working in the sector.
Our team has a real sense of purpose; we work with our members every day to create real change on skills that leaves a lasting legacy.
Our work is making an impact and we are proud of the progress already made, but much more need to be done. As a key part of our team, you will help us build a future-ready workforce.
Key activities and responsibilities
Operations and processes
* Coordinate Commission meetings, such as our Board and Advisory Group sessions, as well as internal team meetings. This will include preparing agendas and papers, and taking minutes
* Work with the financial controller to manage finances, including invoicing, payments, management accounts, and annual audits
* Work with the Marketing and Communications Manager to manage our website, ensuring it is up-to-date, functions effectively and represents our brand, strategy, and standards
* Undertake diary management for our Chief Executive
* Manage processes to ensure all aspects of our work, including governance, operate as efficiently as possible.
* Ensure we meet our reporting requirements as a limited company
* Support the effective operation of our customer relationship management system
Events
* Lead on high-profile and impactful events, such as report launches, annual conferences, and roundtables
* Prepare plans and briefings for our events, ensuring they run smoothly, on time, and within budget
* Strive for continual improvement in our events, always looking for ways to ensure they deliver more for our members
Relationship management and ways of working
* Act as a strong ambassador for the Commission and, from time-to-time, attend events and summits to represent our work
* Play an active role in the operation of the Commission alongside other employees and in support of the Chief Executive carrying out other duties as reasonably instructed.
Person specification
Knowledge and experience
* Diary management for senior colleagues and arranging meetings for multiple stakeholders.
* Financial management, budget monitoring and audit
* Preparing meeting agendas and taking minutes
* Organising impactful events, including the ability to lead all aspects of event delivery, such as research, planning, implementation, and analysis
* Managing contact databases and mailing lists, including utilising data from different sources and mail merges.
* Experience of website development, administration, and maintenance is a bonus, but not essential, as training will be provided
* An operational knowledge of project management principles, and the ability to apply them to business operation and events, is also a bonus
Skills
* Strong interpersonal, teamwork and influencing abilities
* Excellent communication and interpersonal skills, including teamwork
* Outstanding organisational skills and ability to work well individually
* Effective at planning, organisational and time management; a self-starter who prioritises tasks, pays attention to detail, and takes responsibility and ownership
* Ability to embed changes across the organisation and ensure procedures and processes are implemented and adhered to
* Ability to work to work under pressure and complete tasks to tight deadlines.
* Strong numeracy skills with the ability to manage and monitor budgets in accordance with financial requirements.
* IT literacy (Microsoft, MS Office)
* Skills in common software applications such as WordPress, Mailchimp, Eventbrite, LinkedIn, Survey Monkey would be a bonus, but not essential, as full training will be provided
Key relationships and interfaces
Internal:
* The Commission Board and Advisory Group
* Marking and Communications Manager
* Other Commission staff
* Finance and HR colleagues
* Key contacts in member firms
* External suppliers and contractors, e.g. digital support, event delivery
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
General Business, Finance, and Business Development
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