Service Desk Analyst / 1st line IT Support (Cloud)– Hybrid role based near Leeds- Mon – Fri great opportunities to learn more Cloud technologies!
As Service Desk Analyst / 1st line IT Support (Cloud) you should have some of the following skills: Previous experience within a Service Desk environment, where you’ve been responsible for logging and closing tickets, with an understanding of KPI’s, SLA’s, strong communication skills, strong customer service skills and preferably some Microsoft Office 365 knowledge would be a huge advantage.
Successful Service Desk Analyst / 1st line IT Support (Cloud) will get the opportunity to receive training from highly experienced senior Cloud Engineers.
As Service Desk Analyst / 1st line IT Support (Cloud), you will need to have strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any Service Desk Analyst / 1st line IT Support (Cloud) who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career