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This is a Gloucestershire County Council job.
* Job Location: Shire Hall, Block 5, 6th Floor
* Contract Type: Permanent
* Closing Date: 23/06/2025
* Job Requisition Number: 11430
* This post is not open to job share
About the role
Come work for a rewarding employer. Gloucestershire County Council has a vacancy for a Parking Technician to join the dynamic and busy Parking Services Team.
An opportunity has arisen for a Parking Technician (Operations) to support the operations function within the team.
The role involves analysing parking related data such as pay and display, penalty charge notices, bus lane and moving traffic enforcement information, managing and responding to customer enquiries and complaints as well as other day to day administrative tasks. The role requires adherence to legislation, legal processes and government guidance.
About You
We are looking for an individual who has experience of working in a busy team, is able to work to statutory time deadlines and has excellent communication and customer service skills. The candidate should be fully computer literate, with good working knowledge of packages such as Word and Excel.
Experience of working in a busy team, report writing and an interest transport would be advantageous, but not essential as full training and support will be provided to the successful candidate.
About Us
For all your hard work, you will receive the following:
* Flexible and agile working opportunities
* 25.5 days annual leave rising to 30.5 days after 5 years continuous service
* An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
* Family friendly employer offering benefits to help support you and your family
* Career development and qualification opportunities
* Supportive and positive working environment with regular, robust supervision
* Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
* An in-house Occupational Health service
* Cycle to Work scheme
* Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
* Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
How to apply
If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
Short-listed candidates will be contacted by e-mail and invited to interview week commencing 02/07/2025
Additional Information
To access the Job Profile for this role, please follow the link below:-
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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