Overview
Position: Mobile Funeral Service Arranger
Location: W G Bush Funeral Directors, Chandlers Ford - Hampshire
Job Type: Full-time, permanent
Salary: £25,652.00 per annum
We are looking for a compassionate, organised individual to join us in the Mobile Funeral Service Arranger role. In this dynamic position, you will provide cover across a group of funeral homes within our W G Bush Funeral Directors brand based around Chandlers Ford, supporting during peak funeral periods, staff holidays, and sickness.
You will help deliver a consistent standard of care across multiple branches, ensuring every family receives the same high level of service, regardless of location. If you thrive in varied settings, can manage multiple arrangements at different stages, and enjoy meeting new people each day, we’d love to hear from you.
The Role
This is a rewarding and fast-paced position that requires adaptability, empathy, and strong organisational skills. You’ll be the first point of contact for families, guiding them through funeral arrangements and ensuring each service is planned and delivered with care.
Key Responsibilities
* Support families with empathy, professionalism, and attention to detail
* Arrange funerals in line with individual wishes, cultural practices, and legal requirements
* Travel between funeral homes to provide cover as needed, supporting with arrangements, branch duties, and ceremonial activities
* Manage multiple funeral arrangements simultaneously at different stages of progress
* Liaise with ministers, celebrants, florists, and other suppliers
* Guide families through Funeral Plan options as trained
* Represent the brand and Dignity in each community with consistency and compassion
* Train in Funeral Conducting to assist with ceremonial duties during busy periods
* Maintain branch presentation, administration, and customer care standards across all locations
About You
* Brings compassion, professionalism, and calm under pressure
* Thrives in changing environments and enjoys supporting different teams
* Has excellent communication, administration, and organisational skills
* Is confident managing multiple tasks and arrangements at varying stages
* Holds a Full UK Driving Licence and is comfortable with regular travel between locations
* Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits
* Has flexibility to work occasional weekends
* Previous experience in funeral care, administration, or a customer-facing role is beneficial, but full training will be provided
What We Offer
* A meaningful role supporting families when they need it most
* Full training and development, including Funeral Plan Consultancy and Funeral Conducting
* The opportunity to work flexibly across a network of funeral homes
* Uniform and all necessary equipment provided
* 30 - 33 days annual leave, inclusive of bank holidays
* Company pension, employee assistance programme, and life assurance
We would love to hear from you if you are interested in joining our compassionate team dedicated to delivering the highest standards of care.
Next steps
To apply, click the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. We operate Farewill and other services as part of the Dignity Group, supporting families before, during, and after funerals. Today we are over 4,000 people across the UK, united by the goal to care for families with compassion.
FCA Statement
We are regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion
We know that diverse teams make better decisions and we are committed to creating an inclusive workplace. If you need any accessibility accommodations, please let us know.
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