SPAR Post Office Clerk
Contract Type: Permanent
Hours of work: 15 hours
Location: Spar Seaton Carew PO TS25 2AX
Salary: Competitive
Job Overview
A Bit About Us
James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.
G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s. We are looking for a committed and enthusiastic individual to join our team as a post office clerk.
More About the Role
As a Post Office Clerk you will be required to work as part of our post office and retail store driving customer service; excellent interpersonal and communication skills are essential for this role as you will be working closely with the customers and other members of your team to maximise sales. Although sales are important we want our customers to enjoy visiting our shops and ultimately come back again, it is your job to provide help and assistance to the customer and ensure they find everything they need whilst they are in our store. Product knowledge is essential for you to respond to customer enquiries and also make appropriate recommendations.
Here’s What You Can Expect to be Doing
1. Maximising sales by delivering excellent customer service
2. Controlling costs and waste
3. Till operation and cash handling
4. Selling financial products and services to meet targets
5. Selling stamps and dealing with letters and parcels
6. Paying out pensions and benefits
7. Processing bill payments, car tax payments, vehicle registration, and passport and driving licence applications
8. Selling travel insurance and foreign currency
9. Controlling and replenishing stock levels
10. Maintaining security within the store according to Company procedures
11. Ensuring that all store standards including customer service, health and safety are maintained.
12. General cleaning duties
13. Maintaining and updating administration in accordance with the existing procedure
A Few Things About You
14. Previous experience in retail and post office is preferred but not essential
15. Helpful, friendly and comfortable working with the public
16. GCSE Maths and English at grade C or above (or equivalent)
17. To be enthusiastic, committed and self-motivated
18. To be able to work as part of a team but also on their own initiative
Why Choose James Hall Group of Companies?
All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
Great People Deserve Great Things
As a member of our retail division, you can take full advantage of our benefits package, which includes:
19. Occupational pension scheme
20. Life insurance scheme
21. Employee Assistance Programme
22. SPAR discount scheme
23. Annual loyalty bonus scheme
24. Long service awards
25. Cycle to work scheme
26. Retail discount scheme
27. Paid leave in the event of a family bereavement
28. Enhanced Christmas day rate of pay
29. Christmas gift
30. Training and development
31. Apprenticeship opportunities
32. Enhanced alarm call out rate