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Purpose
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Westwood Cross store.
You will be offered a competitive hourly rate of up to £12.64 per hour + non-contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
In return for your hard work, you will have fantastic opportunities to grow and develop within your retail career.
This is a permanent position with a contracted 30-40 hours per week. Ideal candidate:
* Energy, drive, and passion to work in a fast-paced, customer-facing retail environment.
* A positive attitude towards providing exceptional customer service.
* The ability to lead a team, work on a fast-paced shop floor, and remain calm under pressure.
* Previous retail experience, ideally with supervisory experience.
Key activities:
* Lead and supervise the store team in the absence of the Store Manager.
* Open & close the store, including cashing up and administrative duties.
* Offer excellent customer service and have strong product knowledge.
* Promote and recommend products to increase sales.
* Assist management in achieving store sales targets and KPIs.
* Support team members as needed.
* Ensure proper store merchandising and attractive product displays.
* Process stock deliveries and transfers.
* Handle customer queries and complaints.
Personal characteristics:
* Ability to follow management instructions for additional tasks.
* Experience in supervisory roles, including cashing up and banking.
* Self-motivated with a positive attitude.
* Ability to supervise, motivate, and coach a team.
* Strong communication and interpersonal skills.
* Willingness to serve all customers.
* Drive to exceed performance targets.
* Methodical with daily tasks, including stock SKU management.
* High attention to detail.
* Ability to work independently and as part of a diverse team.
* Flexibility to work any day from Monday to Sunday, between 30-40 hours per week.
Salary: up to £12.64 per hour + non-contractual sales commission.
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