At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Join MSI Reproductive Choices as a Regional General Manager – West Midlands Are you a dynamic leader with a passion for healthcare excellence and client-centred service? MSI Reproductive Choices is seeking a Regional General Manager to lead our West Midlands region, ensuring the delivery of safe, sustainable, and high-quality reproductive health services. Location: West Midlands Hours: 37.5 hours, Monday to Friday Contract type: Permanent Salary: £46,434.55 - £51,078.01 (depending on experience and skills) About the Role As Regional General Manager, you will: Lead and inspire multidisciplinary teams across Treatment Centres. Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer. Drive continuous improvement in client safety, experience, and operational sustainability. Develop and implement strategic plans aligned with organisational goals. Champion a culture of inclusion, innovation, and excellence. Key Responsibilities You will be involved with the setup of new sites across the Region which will include: Leading the strategic planning and execution of new site setups within the region Collaborating with cross-functional teams to ensure seamless integration of operations, technology, and personnel - clinical and non-clinical Overseeing the development of timelines, budgets, and resource allocation for each new site Recruitment, induction, and training of a full service delivery team including local leadership The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected. ✅ What We’re Looking For Essential Skills & Experience: Proven leadership of dispersed teams and P&L responsibility (£5m). Strong interpersonal, negotiation, and communication skills. Experience in client-focused service delivery and performance management. A passion for inclusive leadership and service excellence. Desirable: Experience in private healthcare or NHS. Registered Manager status or equivalent leadership experience. Why Join MSI? Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview! Ready to lead with purpose? Apply now and help shape the future of reproductive healthcare in the West Midlands. We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely. Please note; If you do not upload a CV or Resume, your application will not be considered. This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment. We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. Other details Job Family MSUK Job Function Non-Clinical Pay Type Salary Employment Indicator Non-Clinical Travel Required Yes