Overview
We are recruiting on behalf of our client for a Senior Operations Manager. We are looking for a highly motivated individual with an interest in innovative products and brands. You must be highly organized and structured with entrepreneurial flair. The individual would be able to demonstrate a passion for team sports. Based In Loughborough
Responsibilities
* Recruit and train talented headcount to help support KPIs
* Managing and planning working pattern within Distribution Centre (DC)
* Setting Targets/KPIs
* Forward planning based on historical productivity data
* Budgets
* Holding teams accountable to KPIs
* Presenting to other senior managers
* Managing CEO/CCO
* Working closely with Finance Manager on head count budget
* Designing and implementing new processes to achieve business goals (productivity or profitability)
* ISO 9001 & 6 Sigma implementation and renewal
* Holding staff members accountable for poor performance
* Manage Customisation team (print/embroidery etc)
* Implementing all H&S policies within the DC
* HR for entire business
* Creating/managing budgets for all DC costs
* Overall responsible for Operations Team to achieve internal KPIs to give world class customer service
What we are looking for
The right candidate will be versatile and a sports enthusiast. They will be a team player and be able to work in an exciting, changing, and fast-paced environment. They should also be passionate about furthering their career into operations.
* University educated
* Extensive experience in apparel warehousing and embellishments
* Microsoft Office skills strong excel skills
* Ability to present complex information in a simple visual format
* Ability to present to Key brands, suppliers, staff
* Driving License
* People, management skills (30+)
* Good understanding of workplace legislation HR & HS
* Six Sigma
* IOSH Safety, Health and Safety
* HR Qualification
* Strong organizational skills
* Good communicator
* Creative/Problem solver
* Self-motivated & Self starter
* Entrepreneurial mindset
* Ability to work under pressure
What's in it for you
* Permanent position
* Salary £38 - £49k per annum
* Excellent prospects, working within a family SME that values exceptional customer service
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