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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them with the tools needed to exceed sales and profit targets through exceptional customer service. Our focus is on great service rather than hard selling, and an interest in creativity or interior design can be beneficial as you help customers visualize their projects using in-store technology.
You will create the business plan, develop your team, and look for continuous improvement as an individual, team, and store. We seek ambitious Store Managers who aim for excellence and want their store and team to be the best.
Daily tasks vary—from creative activities to assisting with traders, lifting tiles, or putting away deliveries.
Who You Are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and prioritize creating great customer experiences.
You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a passionate, proactive leader who drives performance through clear leadership, coaching, and people management.
What We Offer
In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and a company bonus scheme that shares our success, significantly increasing your base salary.
Additional benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, increasing holiday allowance with service, and various other perks. We are committed to internal talent development, providing individual development plans and extensive training. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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