Optical Assistant Vacancy – Haine & Smith in Melksham
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
Join Our Team as an Optical Advisor – Unlock Your Career in Optics!
Are you passionate about customer service and interested in starting a career in optics? At Haine & Smith Opticians, we’re offering an exciting Optical Advisor role where you can grow, learn, and thrive in the world of eye care!
Why Haine & Smith?
Career Progression – No experience? No problem! We provide full training and the potential to progress to dispensing spectacles with further training.
Competitive Pay – Earn up to £12.21 per hour, in line with the National Living Wage.
Supportive Environment – Work within a friendly and professional team, committed to delivering exceptional patient care.
Variety & Opportunity – A role with diverse responsibilities and opportunities to develop new skills in the optical industry.
You will also receive:
1. Your birthday off work
2. No Sunday or bank holiday working
3. Access to Simply Health (claim cashback on healthcare purchases)
4. Retail discounts
5. Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance
About the Role
We are looking for a full-time Optical Advisor to join us in delivering outstanding patient care in our Melksham practice.
Your Role Includes:
Welcoming patients and scheduling appointments
Conducting pre-screening eye tests and helping new contact lens wearers
Assisting with frame styling and performing minor repairs and adjustments Managing practice admin including invoicing, NHS payments, and balancing the till
Maintaining a high standard of practice cleanliness and merchandising displays Delivering exceptional customer service, ensuring patients feel valued and cared for
What We’re Looking For:
Customer service experience with a professional and friendly approach Strong communication skills and the ability to build rapport with patients
Teamwork – Collaborate well and provide support to colleagues Attention to detail and the ability to stay organised in a busy practice GCSEs Grade C (5) or above; this is preferred but not essential
Flexibility – Willingness to adapt to changing needs and assist across multiple practices
Start your journey with us and unlock exciting career opportunities in optics!