Job Specification - Operational Team Leader (Cleaning Industry) Position: Operational Team Leader Location: Watford Hours: 40 hours per week, 2pm - 10pm Contract: Permanent Salary: £30,000 per annum About the Role We are seeking an experienced Operational Team Leader with a strong background in the cleaning industry to oversee and support our afternoon operations team. The successful candidate will play a key role in ensuring smooth handovers between shifts, maintaining high service standards, and acting as the bridge between management, staff, and clients. Key Responsibilities Team Supervision & Leadership Receive and action handovers from the morning team, ensuring a smooth transition to the evening shift. Supervise the afternoon team, monitoring performance and ensuring work is completed to the required standards. Delegate tasks effectively based on skills, workload, and priorities. Provide clear communication, guidance, and support to staff. Monitor and assess team performance, delivering feedback and recognising good work. Complete weekly payroll duties. Operational Delivery Undertake cleaning duties alongside the team as required. Conduct site visits and spot checks to ensure consistent quality of service. Sign off completed work with clients. Visit sites to gather information to support job quotations. Travel between sites to ensure operational standards are met. Client &...