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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
This role sits within the central HR team and is assigned to support a specific OCS operational business unit, reporting to the relevant Head of HR. An HR Operations Partner provides in-person HR support to operational managers of their specific business unit and supports the Head of HR with wider HR projects, workstreams and initiatives. The partner builds and maintains trusted relationships with operational managers to ensure HR needs are met with excellent service, at optimal cost, and in partnership with operational management colleagues at all times.
Shift Pattern: Monday to Friday 08:30 - 17:00
Contract: 12 month fixed term
Key Responsibilities
* Support operational managers with in-person HR advice and guidance on high-risk or complex HR cases.
* Design and deliver training on HR topics to improve management capability and awareness.
* Coach and support operational managers to deliver effective people management.
* Act as a point of escalation on complex cases managed by HR advisory colleagues aligned to the business unit.
* Provide guidance and support on restructuring/change activity.
* Support TUPE mobilisations and demobilisations from an HR perspective—engaging with other internal stakeholders where necessary to ensure successful processes.
* Support the IR and Engagement Strategy including identifying and implementing colleague engagement initiatives; lead employee engagement forums. Support the Head of HR with wider HR projects, workstreams and initiatives; and the implementation of their HR strategy.
* Be a champion of change – support new initiatives and change management activity positively, always demonstrating behaviours in line with OCS TRUE Values. Where capacity permits, support Heads of HR for other OCS business units if needed.
General
* Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
* Exercise independent judgment, reasonable care, skill and diligence when carrying out duties.
* Act in good faith and promote the long-term success of each company within the UK & Ireland group; adhere to policies on equality & diversity, information security, health and safety, and data protection.
* Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource-efficient way.
Qualifications & Skills
Necessary
* Experience advising on complex HR matters in a fast-paced, low-margin business.
* Experience designing and delivering HR training.
* Experience creating a skills gap analysis and designing/delivering training initiatives to close that gap.
* Stakeholder management experience—working with managers at all levels to deliver HR processes.
* L5 CIPD or working towards/prepared to work towards.
Desirable
* Experience managing HR-related aspects of M&A activity.
* Experience negotiating exits and settlement agreements; understanding Employment Tribunal processes.
* Associate CIPD (L5/L7); MCIPD.
* Business unit / industry experience.
Core Expectations
* Act with integrity; maintain confidentiality and uphold best HR practice.
* Be self-motivated and able to work in a fast-paced environment.
* Show flexibility in working arrangements to ensure high levels of service delivery.
* Maintain a positive attitude with stakeholders and colleagues; align behaviours with OCS TRUE values.
* Take personal responsibility and pursue continuous learning and development.
* Support and embed OCS TRUE values.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering to be notified of other vacancies.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Location: Newport, Wales, United Kingdom
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