Order Processor / Counter Assistant, Exeter
Client: Windowstore
Location: Exeter, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f7328549446d
Job Views: 3
Posted: 17.05.2025
Expiry Date: 01.07.2025
Job Description:
The Order Processor's role is to ensure all orders are accurately entered into the system on the correct day, respecting cut-off times, and matching the orders placed. Responsibilities also include applying correct surcharges and adhering to order caps.
Key Accountabilities:
* Liaise with Customers, the Sales Team, and internal personnel regarding orders.
* Process sales and special orders by expected deadlines.
* Handle marketing orders, purchase orders, and ensure timely dispatch and invoicing.
* Manage administration tasks related to archiving sales orders and auditing.
* Assist Customer Service with resolving quality and service disputes, maintaining customer records.
* Generate reports as needed.
* Participate in meetings and assume various responsibilities.
* Contribute to team efforts and suggest improvements in systems and procedures.
Key Experiences and Skills:
* Proficiency with FDS/Window Designer
* Strong numeracy skills
Desirable Skills, Qualifications, and Experience:
* Organized work approach
* Ability to work independently
* Positive attitude towards work environment
* Proactive work ethic
Performance Measures and Personal Attributes:
* Action-oriented, timely problem-solving
* Results-driven, confident in addressing issues, challenging standards
* Effective stakeholder engagement and people management
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