PurposeTo provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and proceduresTo assist the Manager in all aspects of the business including sales, security and stock controlResponsibilities/Key TasksTo assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & servicesTo assume responsibility for housekeeping standards both inside and outside the store according to Company standardsTo ensure that stock is controlled and merchandised to Company standards at all timesTo ensure that the premises are safe and secure at all timesTo comply with the Company regulations with regard to cash handling and administrationTo comply with Government legislation with regard to age related salesTo adhere to Company policies and proceduresTo comply with all health and safety information and to ensure compliance with all licensing and trading standards legislationAny other duties relevant and related to the postEducational qualificationsDesirableMaths and English GCSE or equivalent grade C or aboveSkills and ExperienceEssentialApplicants must be 18 years old and over. Communication skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skillsCustomer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality servicePersonal drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivationGood standard of dress and appearance - clean and well groomedA good team player with the ability to work in a team environmentDesirablePrevious retail or customer service experiencePrevious experience of cash handlingPrevious experience of stock handling and controlTo be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.WHJS1_NI