Knowledge Systems Support Officer | Administrator | Leeds | Temporary Knowledge Systems Support Officer Leeds Based 9 months initially £14.25 p/hour – 37 hours a week Here at Hays, we are working with a government department to recruit a Systems Support Officer to support the management and development of knowledge systems within a legal and administrative environment. This will be a temporary role initially covering 9 months. This is a dynamic role requiring strong IT proficiency, excellent communication skills, and the ability to manage multiple priorities effectively. This role is suitable for someone with proven experience using SharePoint. Key Responsibilities Support the business-side management of knowledge systems, including daily mailbox oversight and system updates. Maintain planners and trackers to ensure smooth workflow and task visibility. Provide administrative support: arrange meetings, draft agendas, and take notes. Build and maintain strong working relationships across internal teams, external partners, and service providers. Manage system access permissions and ensure secure content handling. Create, update, and improve content within knowledge systems. Assist with onboarding new teams and developing secure system pages. Organise and deliver training sessions tailored to user needs. Communicate updates and promote system usage across the organisation. Support reporting and data tasks using technical tools. Contribute to wider team projects and be open to learning new skills. Key Skills & Experience Comfortable using various IT systems and learning new platforms. Interest in IT or knowledge management systems is advantageous. Proficient in Microsoft Office 365: Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote. Able to perform under pressure and manage competing priorities. Strong independent working skills and team collaboration. Excellent written and verbal communication. Skilled in stakeholder management and expectation setting. Highly organised with effective time management and prioritisation abilities. If you are immediately available and looking for a new opportunity, please click ‘apply’! 4741025