Job Description
?? 3rd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed ServicesSetup: 5 days onsite
We're looking for an experienced 3rd Line Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real impact across both private and public sector clients, this is the role for you!
What's on offer:
�? 20 days holiday + bank holidays + Christmas off!�? Private healthcare.�? Certifications paid for - we invest in you.?? Full-time, 5 days on-site working with a varied client base.
What you'll be doing:
* Providing high-level support for complex technical issues.* Working across both on-prem and cloud infrastructures (Office 365, Azure, Windows Server, VMware).* Acting as an escalation point for the service desk team.* Building strong client relationships through excellent service.
What we're looking for:
* Strong 3rd line support experience, ideally within a Managed Services environment.* Expertise in cloud and on-premise technologies.* Full UK driving license.* Experience working with both public and private sector clients.
?? Salary: Competitive & dependent on experience.
If you're ready to join a supportive, hands-on team where your skills will be valued and developed - apply now!