Job Description
Nordson EFD (Engineered Fluid Dispensing), a leading provider of precision fluid dispensing systems, is seeking a dynamic and highly motivated Technical Systems Engineer to join our team in Dunstable, UK. We are committed to fostering a diverse and inclusive workplace and we are looking for candidates who share that same commitment.
Summary of the role
As a Technical Systems Engineer, you will make a significant contribution to sales growth through technical support and application training. You will advise our customers on their sales applications and demonstrate our solutions and expertise for these applications in our lab or directly at the customer's site.
In this key role, you will support technical application and development projects and conduct lab and customer testing, system and quotation acceptance, service calls, and commissioning.
Role and Responsibilities
* Main point of contact for our lab, including the test and demonstration equipment in our UK office; ensuring that the EFD systems are clean and ready for use. Reporting any issues to the European technical applications team.
* Ongoing training and technical support for the sales and technical teams to ensure optimal market presence of our systems.
* Ongoing technical support and consultation for customers, sales, and regional managers to ensure our market success.
* Training customers on our sales solutions .
* Participation in regular project meetings with customers and sales teams at trade fairs, open house events, and similar events in the region.
* Ensuring that all new product versions are fully understood by the sales teams and integrated into their daily work and technical support to avoid any ambiguities during the implementation of new product versions in all European regions – both commercially and technically.
Skills and Qualifications
* Completed engineering degree and/or relevant professional experience required.
* Experience with testing techniques and a high level of mechanical and electrical skills (mechatronics).
* Experience in troubleshooting and fault analysis of electronic and electromechanical components or similar.
* Experience in automation technology and analysis.
* Experience in software development, preferably in automation/robotics.
* Knowledge of Ethernet – TCP/IP.
* Ability to adapt to the customer's industrial systems.
* Fluent English.
* Driver's license.
* Experience with automation, 2, 3, 4, and more axis controllers is beneficial.
* EtherCat (Beckhoff PLC), Profinet (Siemens PLC) beneficial
* Understanding of Industry 4.0 is beneficial.
* Experience with industrial communication protocols and an overview of standards and future developments is beneficial
* Proficiency in MS Office and other technical software is essential.
* Excellent work ethic, positive "can-do" attitude.
* Ability to organize workflows and prioritize tasks.
* Strong problem-solving skills, critical and creative thinking, risk assessment.
* Excellent negotiation skills, relationship building, moderation, and decision-making skills.
* Ability to act proactively and handle unexpected problems.
* Strong interpersonal skills and the ability to communicate effectively, both verbally and in writing, with people at all levels.
* Ability to work under pressure and meet tight deadlines.
* Excellent presentation skills are an advantage.
Travel
* You will travel approximately two to three days per week to customers, suppliers, and other Nordson EFD locations, primarily in the UK, Ireland, Nordics and by exception supporting in Europe.
About Nordson EFD (Engineered Fluid Dispensing)
Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.
Interested?
If you are looking for an exciting opportunity to join a team that is dedicated to providing innovative fluid dispensing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
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