Student Basic Needs Coordinator
£25,809 gross per annum, 35.5 hours per week
The role
This role is part of the Community, Advice & Support department working collectively with colleagues delivering the Guild s students advice, community engagement, and students wellbeing and lifestyle campaigns and activities. The Community, Advice & Support department is part of the Community & Representation Directorate.
The role is required:
To deliver Cost-of-Living projects and initiatives, with a particular focus on basic needs, money/finance matters.
To empower students to effectively manage their finances, studies, health and wellbeing.
To work collaboratively with Guild and University colleagues, administrating Hardship funds and assisting students in understanding and accessing these.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. Supporting a culture of ambitious targets and evaluation and promoting a positive team spirit are also key
The Benefits
We offer great benefits including:
5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years service (meaning you will not work during Christmas, New Year or Easter).
Full sick pay from the moment you start working for us.
A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
Discounted membership rates at University of Birmingham Sport & Fitness
The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
A range of wellbeing benefits
We are a Times 100 employer and in our most recent staff survey (April 2022) 88% of our staff said they are proud to work for this organisation.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Monday 9th February 2026, 9am.
Interviews are provisionally booked for Wednesday 18th February 2026.