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About the role
this home offers luxury facilities with a focus on resident wellbeing. The home is set close to the town centre, with excellent transport links across West Norfolk and Cambridgeshire. All rooms are single occupancy with en-suite facilities, set within a bright, modern environment. You will share responsibility with a fellow Registered Manager, with clear responsibilities defined between the two of you to ensure effective leadership and ongoing compliance with CQC requirements. Youll be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager, Unit Managers, Hospitality Manager and Administrator. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents. Reports to:
Operations Manager Key duties and responsibilities
Jointly manage all aspects of the homes operations in line with CQC and regulatory standards with specific responsibilities. Ensure that the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. Manage the homes budget, ensuring that financial targets are met and costs are effectively managed. Develop and implement a well-thought-out marketing plan to maintain full occupancy and promote the homes services to potential residents, families, and stakeholders. Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns. Skills and attributes
Minimum 3 years experience managing or co-managing a care/nursing home. In-depth knowledge of CQC standards and care regulations. Skilled in staff recruitment, retention, and development. Confident communicator with strong leadership credentials. Commercially astute with an eye for occupancy and growth opportunities. Committed to community engagement and local reputation building. Able to inspire a team and lead by example.
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