NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Job Title: Unscheduled Care Lead - Mental Health Services Location: NHS Highland Job Type: Full-time Salary: Agenda for change 8a NHS Highland is dedicated to providing exceptional mental health services across Highland. We are seeking a highly skilled and experienced Unscheduled Care Lead to oversee the development and amalgamation of all unscheduled care services within our mental health department. Our organisation values innovation, teamwork, and patient-centered care. As the Unscheduled Care Lead, you will be responsible for managing and coordinating the unscheduled care services within NHS Highland Mental Health Services. You will lead the development of a comprehensive unscheduled care service, integrating the assessment team, liaison team, and urgent and emergency care nurses in the community. Key Responsibilities: Leadership and Management: Provide leadership and direction to the unscheduled care teams, ensuring effective coordination and delivery of services. Service Development: Develop and implement strategies to amalgamate all unscheduled care services, enhancing the efficiency and effectiveness of mental health care delivery. Clinical Oversight: Ensure compliance with clinical guidelines and standards, providing clinical expertise and support to the team. Performance Monitoring: Monitor and evaluate the performance of the unscheduled care services, identifying areas for improvement and implementing necessary changes. Resource Management: Manage resources effectively to optimize patient care, including staffing, equipment, and facilities. Collaboration: Collaborate with other departments and external partners to enhance service delivery and patient outcomes. Quality Improvement: Lead quality improvement initiatives, promoting best practices and ensuring continuous improvement in care delivery. Professional Development: Participate in continuous professional development and training, staying current with advancements in urgent care practices. Qualifications: Relevant professional qualification at minimum SCQF Level 9 and professional registration with a health and social care regulatory body (e.g., NMC, HCPC, SSSC). Post registration experience in mental health practice acquired through degree/diploma supplemented by specialist training, experience, short courses, to master’s level equivalent. Experience: Extensive experience in mental health or urgent care settings, with proven leadership and management skills. Communication: Excellent communication and interpersonal skills, with the ability to work effectively under pressure. Commitment: Dedication to patient-centered care and continuous improvement Contact Information: For more information about this position, please contact Carol Spratt email carol.spratt@nhs.scot or 07870162885 ADDITIONAL INFORMATION FOR CANDIDATES You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes Posts close at midnight on the indicated date For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values. Care and compassion Dignity and respect Openness, honesty and responsibility Quality and teamwork