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We are recruiting a UK based Senior Sales Representative to join a large successful clothing and textile recycling business. This position will play a pivotal role in the commercial team in generating new business opportunities and expanding the market presence in the African region.
Responsibilities:
* Develop and execute sales strategies to drive annual sales and revenue targets for diverse customer segments primarily in the African market.
* Proactively identify new pipeline opportunities and accurately maintain sales forecasts.
* Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions. Ensure that all customer complaints are investigated and resolved efficiently.
* Optimise Group pricing strategies to maximise profitability while maintaining competitiveness.
* Lead global customer visits to strengthen relationships and explore new territories for business expansion.
* Collaborate with group sites to address opportunities or resolve issues related to products, markets, or customers.
* Negotiate pricing and terms with customers, demonstrating strong negotiation skills to secure profitable sales while maintaining professionalism.
* Exhibit resilience and assertiveness in discussions to achieve favourable outcomes for the company.
* Conduct market research to identify trends, customer preferences, and potential opportunities within the recycled clothing sector.
* Monitor and analyse sales performance metrics to identify areas for improvement and develop action plans accordingly.
* Coordinate with forwarding agents to plan weekly loading schedules and ensure timely shipments.
* Oversee customer accounts and debt management to ensure steady cash flow across the group.
* Liaise and ensure alignment with production and administration teams to meet customer expectations on shipment schedules and packing-list requirements.
* Provide feedback on customer insights and market trends to inform product development and inventory management.
* Ensure compliance with company policies and procedures while delivering exceptional customer service.
* Keep abreast of activities within other areas of the group which may impact group sales
* Production costs
* Storage capacity
* Overall financial performance of the group sites
Must haves:
Skills
* Excellent negotiation and persuasive communication skills.
* Strong interpersonal and relationship-building abilities.
* Adaptability to varied customer needs and market conditions.
* Resilience and assertiveness in sales discussions.
* Analytical skills for market research and performance metrics.
* Proficiency in CRM software and sales tracking tools.
* Knowledge of sustainable practices within the clothing industry.
* Multi lingual skills an advantage but not essential.
Experience and Qualifications
* Proven experience in sales, within the clothing or textile recycling industry.
* A track record of meeting or exceeding sales targets.
* Familiarity with recycled clothing and sustainability practices is a plus.
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