Job Role: Salesforce Developer
Location: Milton Keynes, UK
Overview
We are seeking an experienced and highly motivated Salesforce Developer to join our growing technology team. The ideal candidate will possess deep expertise across the Salesforce ecosystem, including Service Cloud, Marketing Cloud, Pardot, Data Cloud, Agentforce integrations, and enterprise data management solutions.
Your Role
This role requires a strong technical background combined with excellent communication and stakeholder management skills. The individual will work collaboratively within cross‑functional teams while also being capable of independently driving technical solutions from design through deployment.
Key Responsibilities
- Design, develop and implement scalable Salesforce solutions aligned with business requirements
- Configure and customize Salesforce applications, including
- Service Cloud
- Marketing Cloud
- Pardot Marketing Cloud Account Engagement
- Data Cloud
- Agentforce capabilities and AI‑powered automations
- Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), and Salesforce Flows
- Design and implement REST and SOAP API integrations with external enterprise applications
- Manage and support Salesforce data backup and recovery solutions, including tools such as Odaseva
- Work with Salesforce Data Cloud for customer data unification, segmentation and integrations
- Support implementation of AI‑driven Salesforce solutions using Agentforce and Einstein capabilities
- Collaborate with business stakeholders, product owners, architects and functional teams to gather and translate requirements into technical solutions
- Participate in solution design discussions, code reviews and technical estimations
- Ensure adherence to Salesforce best practices, coding standards, security and governance principles
- Troubleshoot and resolve production issues and perform root‑cause analysis
- Support deployment activities using CI/CD and DevOps methodologies
- Mentor junior developers and contribute to continuous improvement initiatives
- Communicate effectively with clients and stakeholders, providing technical guidance and project updates
Your Skills
Technical Skills
- Strong hands‑on experience with
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Pardot Marketing Cloud Account Engagement
- Salesforce Data Cloud
- Salesforce Agentforce
- Proficiency in
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce Flows
- Experience working with AI‑powered Salesforce features, including copilots, conversational AI and automations
- Strong experience with REST APIs, SOAP Web Services, integration patterns and middleware concepts
- Experience with data management and backup solutions such as Odaseva
- Good understanding of customer data platforms (CDP), identity resolution and data harmonization concepts
- Knowledge of Salesforce security model (sharing rules, roles, profiles and permission sets)
- Experience with version control systems such as Git
- Familiarity with DevOps and CI/CD tools for Salesforce deployments
- Understanding of Agile Scrum delivery methodologies
Soft Skills
- Excellent communication and stakeholder management skills
- Ability to work effectively in both team‑oriented and independent environments
- Strong analytical and problem‑solving capabilities
- Client‑facing experience with the ability to explain technical concepts to non‑technical audiences
- Self‑driven, proactive and detail‑oriented
Qualifications
- Bachelor's degree in Computer Science, Information Technology or related field
- 5 years of Salesforce development experience
- Salesforce certifications highly preferred, such as
- Salesforce Platform Developer III
- Service Cloud Consultant
- Marketing Cloud Developer Consultant
- Salesforce Data Cloud Consultant
- AI Associate Agentforce Specialist
- Salesforce Administrator
Preferred Experience
- Experience in enterprise‑scale Salesforce implementations
- Experience designing AI‑powered CRM solutions using Salesforce Agentforce and Einstein
- Knowledge of Salesforce integration platforms and ETL tools
- Exposure to CRM Analytics is a plus
- Experience working in global delivery or consulting environments
We are a Disability Confident Employer.
