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The Key Accounts Director is responsible for leading and growing strategic relationships with national builder's merchants, high-value national housebuilders, and developers. This role drives sustainable commercial growth through long-term partnership development, joint business planning, and category leadership. Acting as a senior ambassador for the business, you will drive high-level engagement, influence customer strategy, and ensure value is delivered for both parties. The head office is in Doncaster; travel throughout the UK is required, with interaction with other Sales Directors within the Sustainable Building Solutions (SBS) Business Unit and the SBS Commercial Director.
Overview
Role: Key Accounts Director within Resourcing Business Partner - Polypipe, SBS | Genuit. Location: Doncaster (travel UK-wide).
Key Responsibilities
* Strategic Account Leadership: Own and manage high-level relationships with key national builders' merchants and major developers. Develop and execute tailored strategic account plans aligned with customer objectives and business goals. Lead annual negotiations, trading terms, and joint commercial agreements that drive shared success.
* Growth & Profitability: Identify and unlock revenue and margin growth opportunities across merchant and developer accounts. Deliver against strategic initiatives including product adoption, market penetration, and category expansion. Oversee commercial performance, forecasting, and P&L responsibility across your account base.
* Relationship Management & Influence: Build strong relationships with senior stakeholders at builders' merchant and developer head offices (procurement, commercial, technical, and operational teams). Act as the primary senior point of contact and escalation for strategic accounts. Influence internal functions to deliver on customer needs, advocating for your accounts.
* Marketing, Promotions & Specification: Collaborate with marketing and category teams on national campaigns and commercial initiatives. Support developers with specification strategies and product alignment to project needs. Monitor campaign performance and report on ROI, adjusting approach based on data and insights.
* Leadership & Reporting: Lead the key accounts team, ensure alignment and accountability. Deliver accurate commercial reporting and updates to the leadership team on account progress, risks, and opportunities. Represent accounts in strategic planning and business review meetings. Stay ahead of industry trends and competitor activity. Use data and relationship knowledge to shape account strategy and challenge internal thinking. Represent the business externally at trade shows, industry forums, and customer events.
Capabilities & Skills
* Qualifications in relevant disciplines (Business, Commercial, Science, Engineering).
* Proven sales executive experience with targets exceeded, preferably in the construction sector.
* Senior sales leadership experience, ideally within manufacturing.
* Proven ability to lead a sizeable external salesforce and to communicate, present, and influence at all levels.
* Experience with specification and channel sales in commercial building segments.
* Ability to analyse data and provide clear solutions to trends; strong negotiation and presentation skills.
* Excellent verbal and written communications skills; full driving licence (travel to sites required).
* Commercial savvy with understanding of customer motivations and capability to develop tactics for negotiation and business development.
* Experience with modern sales enablement tools (e.g., CRM, digital marketing).
Working hours & Benefits
* Monday - Friday, 40 hours per week
* Bonus
* Single private medical cover
* 25 days holiday entitlement
* Contributory pension scheme – matched up to 8%
* Life assurance (linked to pension scheme membership)
* Enhanced Maternity & Paternity pay
* Save as you earn Sharesave Scheme
* Cycle to work scheme
* Free flu vouchers
* Health & wellbeing initiatives including on-site physiotherapy and counselling services
* Staff discount on Genuit Group products
* Free on-site parking
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Industries: Construction and Manufacturing
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