As a Store Manager for Sleep.8, you will be at the forefront of our mission to revolutionise the way people think about sleep wellness. We place a strong emphasis on the quality of our products and are committed to building a foundation that recognises the profound importance of a good night's sleep. In this role, you will lead by example, fostering a human-centric approach to customer interactions, promoting disruptive thinking, and nurturing a culture of teamwork and honesty within your store. Requirements Customer-Centric Approach: Create a warm, inviting, and human-centred shopping environment that resonates with the value of sleep wellness. Assist customers in selecting the right beds and mattresses, catering to their specific needs and preferences. Educate customers about the importance of quality sleep and how our products can support their overall well-being. Address customer inquiries and concerns with empathy and honesty. Product Quality and Knowledge: Uphold and promote our commitment to offering the highest quality bed and mattress products. Ensure that your team is well-versed in product knowledge and features. Lead the way in demonstrating the superior benefits of our offerings. Team Development and Leadership: Recruit, train, and motivate your team, instilling a sense of purpose and dedication to providing exceptional customer service. Set the standard for performance and foster a culture of teamwork and open communication. Create opportunities for continuous learning and development for your staff. Operational Excellence: Oversee the day-to-day operations of the store, ensuring seamless execution and a disruptive approach to retail. Manage inventory, restocking, and conducting regular audits to maintain product availability. Uphold safety and security protocols, ensuring the store is well-maintained and visually appealing. Sales and Performance: Drive sales targets and contribute to the profitability of the store. Encourage your team to employ disruptive thinking to achieve and surpass sales goals. Monitor and report on key performance metrics, striving for continuous improvement. Honesty and Integrity: Foster a culture of honesty and integrity, both in customer interactions and internal team dynamics. Encourage open and honest communication among staff members and customers. Qualifications: Proven experience in retail management, with a focus on high-quality products. Exceptional sales and customer service skills, with a passion for promoting sleep wellness. Strong interpersonal and communication skills, emphasising the value of honesty. Leadership abilities that prioritise teamwork and collaboration. Proficiency in inventory management and basic administrative tasks. A deep understanding of the importance of sleep wellness in overall well-being. If you are a dedicated, human-centric leader with a disruptive spirit and a commitment to honesty, we invite you to apply for the Store Manager position at our company. Join our team and contribute to the well-being of our customers by helping them achieve the best sleep of their lives, all while fostering a culture of teamwork and disruptive thinking. Your gender, your religion, your sexual orientation, your skin colour and your background make no difference here. Sleep.8 is a progressive, future-thinking, open-minded meritocracy committed to equal opportunities. If you’re passionate about what you do, come as you are. Benefits · Mental wellbeing support with our Employee Assistance Program. · Generous discounts available with our partnership program. · 20% discount for employees on the lowest selling price of any Sleep.8 product. · Incentive scheme based on performance. · Company Sick Pay scheme.