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IT Desktop Support Officer (Manchester) (Dispatch/On Demand Request), Manchester
Client: Axiom Technologies
Location: Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
081e23aa0037
Job Views:
15
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are looking for a capable resource to coordinate activities ranging from simple to complex. This role provides onsite/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.
IT Skills and Experience:
* Experience troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installations (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office installation and troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills across Windows, Apple, and virtual OS
* Ability to manage time and resources effectively under pressure
Personal Attributes:
* Knowledge of infrastructure support
* Strong analytical and problem-solving skills
* Well-organized and detail-oriented
* Excellent communication skills, both oral and written
* Passionate about quality delivery
* Ability to work independently and in teams
* Self-motivated and innovative
* Appreciation for simple, effective solutions
* Ability to handle confidential information
Technical Knowledge:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic Knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications:
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role:
* Minimum 2 years of relevant experience
* Open to freshers and IT students with relevant backgrounds
* Willing to travel 12-18 miles as needed
* Freelancers are welcome to apply
What next?
If you are seeking your next career challenge and wish to apply, please send your resume to the provided email address.
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