Luxury Brand Ambassador- Edinburgh- 22.5 hours/3 days
MISSION
A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand &; providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.
MAIN RESPONSIBILITIES
SALES:
Be an expert on fragrance, able to evoke responses to inspire & gain new clients
Provide advice & guidance for other Luxury Brand Ambassadors
Pro-actively sell products & provide luxury service
Be aware & achieve or exceed sales targets
Be aware of KPI’s
SERVICE
Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients
Demonstrate products on clients & confidently explain the benefits of each product
Initiate contact with customers & welcome them on counter
Identify, understand & reformulate client needs
Develop personal relationships with clients to gain loyalty
Educate clients on Maison Francis Kurkdjian
KPI: To receive any positive feedback and it to reflect in your KPI’s
GENERAL
Participate in merchandise management
Monitor stock levels, report any issues to the Account Manager
Conduct all operational & administrative tasks
Be accountable in your role & represent the brand
Adhere to Company policies
Build relationships with store management & adhere to all store policies & procedures
Carry out any additional duties as directed by the management team
POSITION WITHIN THE TEAM
Reports to: Area Manager
CONTACTS AND RELATIONSHIPS
Internal: Area Manager, Colleagues, Head Office & LVMH HR Team
External: Cliental, Host Store Management
Profile
PERSON SPECIFICATION
In order to be successful in this role, you will be:
Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate knowledge on the brand through excellent communication skills, be able to identify key products that would suit the customers’ needs.
Immaculately groomed and presented, you will embody the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian
Additional information
Maison Francis Kurkdjian was created in 2009 following the meeting of Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and Marc Chaya, a former associate of Ernst & Young. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in 40 countries. Maison Francis Kurkdjian has an ever-growing portfolio consisting of women’s fragrances such as Baccarat Rouge, 540, male’s fragrances such as Amyris homme and uni sex ones like OUD satin mood.
MaisonFrancis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances – sensual, generous and multi-facetted – where the perfume is naturally the hero.
The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism.Perfumer Francis Kurkdjian’s remarkable creative talent defines the unique personality of his eponymous house, wheredifferent facets of exceptional expertise come together and echo one another, providing the fundamentals on which MaisonFrancisKurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, MaisonFrancisKurkdjian is currently present in more than fifty countries.
Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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