The role of Hospitality Support Assistant will include:
1. Serve as the primary point of contact between the Hospitality team and internal/external stakeholders, managing and screening phone calls and emails professionally.
2. Coordinate and manage diaries, schedule meetings, and attend them as needed, ensuring timely and accurate information sharing.
3. Provide clerical and administrative support to the Hospitality team, maintaining organized records and filing systems.
4. Collate, type, and distribute team communications and documentation, ensuring consistency and accuracy.
5. Maintain and update databases and filing systems to support efficient team operations.
6. Assist with daily administrative tasks, including the creation of reports, presentations, and briefs.
7. Use design software to format and input content for menus, posters, and other visual materials created by the team.
8. Support project management activities by tracking deadlines, monitoring progress, and ensuring timely task completion.
9. Contribute to special projects and initiatives that align with the Group’s values and strategic objectives.
Skills and experiences:
10. Previous experience in a similar administrative or customer service role.
11. Demonstrated ability to provide effective and professional administrative support.
12. Proven track record of meeting deadlines and managing competing priorities.
13. Strong organisational and planning skills with attention to detail.
Our Benefits:
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
14. 25 days annual leave (rising to a maximum of 30 days) plus public holidays
15. A pension scheme with matching employer contributions from Sanctuary up to set limits
16. Life Assurance
17. Employee Volunteering scheme
18. Employee Advice Service including counselling
19. Cycle to Work scheme
20. Voluntary health plans
21. Employee discounts
22. Wellbeing support and tools
23. Employee recognition scheme
24. Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
25. Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Job Reference: 225383
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.