Overview
This role provides administrative support to the nursing management team at Princess Royal Spinal Cord Injuries Centre (SCIC), based at Sheffield Teaching Hospitals. You will be at the heart of one of the UK’s leading specialist spinal injury centres, delivering comprehensive and confidential support to the Matron and Ward Managers in a fast‑paced environment.
As the first point of contact for queries directed to the nursing management team, you will coordinate responses and ensure enquiries are handled professionally. Your responsibilities include managing diaries, coordinating meetings, preparing agendas and minutes, maintaining accurate staff records, and supporting departmental processes such as complaints, training, sickness, and health and safety compliance.
Responsibilities
* Provide comprehensive secretarial and diary management support to the Matron and senior nursing team, including preparation of high‑quality correspondence, reports, agendas, and minutes.
* Organise and coordinate meetings, interviews and appointments, ensuring venues, materials and attendance are arranged.
* Maintain and update electronic systems and databases, including ESR, e‑rostering, training compliance, revalidation, sickness/absence records, and appraisal data.
* Monitor and support HR processes such as sickness management, OS referrals, maternity, retirement and termination forms.
* Handle internal and external communications including post, email and telephone enquiries, filtering and redirecting appropriately while maintaining confidentiality.
* Support clinical governance by keeping noticeboards and patient information leaflets up to date, assisting with PGDs, and coordinating minor works.
* Generate reports and collate data using PALMS, spreadsheets and Trust systems to support decision‑making and service delivery.
* Contribute to service improvement, attend team meetings, and engage in ongoing personal and professional development.
Qualifications
* Excellent organisational, time management and communication skills.
* Ability to work well independently and as part of a team.
* Proactive and adaptable, with a high level of accuracy and attention to detail.
About the Trust
Working for Sheffield Teaching Hospitals NHS Foundation Trust (STHFT) offers an exciting opportunity to be part of one of the largest and most respected NHS providers in the country. With a budget of £1.2 billion and over 18,500 staff, the Trust delivers care across five hospital sites and more than 40 community settings. The Trust is internationally recognised for its clinical excellence, cutting‑edge research, and strong commitment to innovation in patient care.
We pride ourselves on creating a workplace where everyone feels valued, respected, and supported. Our culture is rooted in compassion and professionalism, and we strive to make a meaningful difference in the lives of our patients and the communities we serve. Whether you’re clinical or non‑clinical, you’ll be part of a dedicated team working collaboratively to deliver high standards of care.
Benefits
We offer a range of staff benefits including access to professional development opportunities, flexible working options, wellbeing support, and initiatives that help staff maintain a healthy work‑life balance. We recognise that our people are our greatest asset and are committed to investing in their growth, welfare, and career satisfaction.
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