About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose To provide survey support for the whole house retrofit programme. The role involves conducting energy reports to determine existing RdSAP scores for properties and modelling measures to improve thermal performance to meet client targets. Responsibilities also include technical surveys for fabric, ventilation, heating, and renewable systems, ensuring excellent customer service and precise reporting. Key Responsibilities Conduct various technical surveys and whole-house retrofit assessments, including kit lists, designs, drawings, schedules of rates, and detailed property information, adhering to company processes. Liaise with clients and residents to understand their needs and ensure designs comply with PAS2035 standards. Ensure compliance with varying client specifications and document variations or additional requirements during surveys. Perform surveys and designs for renewable energy and alternative heating systems. Propose and quote optimal solutions for clients and residents via options appraisals. Undertake condition reports, identify defects, and recommend remedial actions. Assist planning staff and engineers on-site with technical issues and requirements. Create mandatory floor plans and photographic records for audit purposes. Attend client site meetings and provide daily/weekly progress reports. Use company software to complete surveys and manage appointments (training provided). Report completions, issues, and escalations to technical administration and management teams. Skills & Qualifications Proven experience in customer service, particularly within occupied homes. Chartered architectural technologist (MCIAT or FCIAT) registered by the Chartered Institute of Architectural Technologists (CIAT). Architect registered by the Architects Registration Board (ARB). Professional membership with the Chartered Institute of Building (MCIOB or FCIOB). Chartered building surveyor (MRICS or FRICS). Experience Required Experience in the Social Housing sector, managing large-scale installation contracts, including surveying, costing, and supervisory roles. EPC training preferred but not mandatory (training available). Upskilling opportunities provided through progression plans. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage ownership in others. You are goal-oriented, striving for both small and large successes. You are flexible and eager to develop your skills. About Us About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. Work Location: In person