H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Vault Support Supervisor to work with Ferrari, Hatfield.
Reporting to the Logistics Manager, the role of the Vault Support Supervisor is to support and oversee the day-to-day management of vehicle movement and logistics across the H. R. Owen businesses. The focus of the role is to ensure efficient, safe, and timely movement of vehicles, while providing hands-on support to the driver team, maintaining accurate scheduling, and assisting in the execution of transport-related projects. The Support Supervisor plays a key role in ensuring that both client-facing and internal transportation requirements are delivered to the highest standard and in line with H. R. Owen’s brand values.
The type of person we are looking for:
* Previous logistics or transport experience with a premium vehicle brand.
* Ability to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
* Strong written and verbal communication skills, capable of adapting your style to multiple audiences.
* Ability to deliver the highest levels of customer service to both external customers and the internal Parts and Service Department.
* A passion for the luxury industry, with the ability to recognize excellence and a basic knowledge of the brands H.R. Owen works with.
* Confidence and proficiency in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
* Outstanding interpersonal skills, with regular communication with a wide range of people at all levels across the company.
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