JOB TITLE – Night Supervisor DEPARTMENT –Ty-Newport Hotel CONTRACT TYPE – Permanent RATE OF PAY – £12.78 per hour plus amazing benefits HOURS – Full Time LOCATION – Newport, NP18 2LX ID – REQ5783 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Night Supervisor based at our Ty-Newport Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • Proven experience in a similar night operations role within hospitality • Strong leadership and problem-solving skills • A calm and professional demeanour in handling emergencies • Attention to detail and ability to multitask effectively • A passion for exceeding guest expectations and maintaining high service standards IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Assist in managing all night operations, ensuring the hotel is prepared for the following day's business • Complete the night audit process in line with The Celtic Collection standards • Oversee F&B and C&E outlets, ensuring they are ready for service • Maintain a clean and organized environment both front and back of house • Provide support and assistance to all departments during the night shift • Lead and coordinate emergency procedures when required • Train and develop team members, fostering future career growth • Deliver exceptional five-star service, ensuring guest satisfaction at all times • Provide strong leadership across the hotel during overnight operations BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one • Discounts on food & beverage and hotel stays • Discounted leisure membership • Free GP virtual appointment service • 24/7 wellbeing helpline • NEST pension scheme • Social Club • Staff appreciation events • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.