Domus Recruitment are working with our client based in Shrewsbury, Shropshire that are looking for a Registered Service Manager to oversee their 15-bedded residential service that supports Adults with Learning Disabilities, Mental Health, Autism and Challenging Behaviours. You will take overall responsibility for the smooth running of the unit, and will become registered with CQC.
Key Responsibilities of a Registered Service Manager:
To manage the day to day running of the unit and report to the Locality Manager.
To provide all relevant information to prospective new service users.
To ensure that each new service user receives a copy of the statement of purpose, service user guide and contract and where appropriate their representative or carer understands them.
To investigate complaints, report to the Locality Manager and take appropriate action.
To liaise with and co-operate with the Senior Leadership team in any required inspections such as Local Authority and CQC.
To strive to ensure that your service is running at a “Good” or above CQC rating.
To complete Company Care and H&S audits and ensure any actions are addressed within the time frames set.Registered Service Manager Requirements:
Have previous experience in a management role (preferably in the learning disabilities sector) and be a strong staff manager.
Experience of handling performance issues/disciplinaries.
Strong IT and organisational ability.
Experience of liaising with exte...