Case Administrator / Personal Assistant Opportunity, Wirral! Are you an organised, proactive Personal Assistant / Administrator who thrives in a busy, supportive environment? We are recruiting on behalf of a fantastic opportunity that has arisen to join a respected organisation that provides specialist support in injury-related case management. You’ll play a vital role supporting a dynamic team of Case Managers—many of whom are based remotely—as well as providing direct PA-level support to senior leaders. About the role Title: Case Administrator / Personal Assistant Salary: up to £29K per annum Location: Wallasey Role: Permanent, full time Hours: Mon - Fri 9 -5pm Benefits: 20 days holiday rising each year by 1 day plus BH, pension, cash plans, collaborative office, hybrid working after probation. Responsibilities Provide day-to-day administrative support to a team of Case Managers working with injury-related claims. Act as the main point of contact for incoming queries, correspondence, and scheduling requests. Coordinate and manage diaries for the Director and Head of Department. Assist in booking travel arrangements, meetings and any ad hoc duties for the Director and Head of Department. Prepare and format reports, documentation, and client case notes with a high level of accuracy. Assist with invoicing, case tracking, and ensuring compliance with internal systems and timelines. Liaise with clients, clinicians, and legal representatives in a professional and confidential manner. Requirements Experience and Skills Strong administration or PA experience. Excellent organisational and multitasking abilities with a proactive, problem-solving mindset. High attention to detail and strong written communication skills. Comfortable working independently to support remote teams and senior leaders. Confident using Microsoft Office and other case management or CRM systems. Roberts Webb Recruitment are acting as an agency on behalf of this role