Anchor is seeking an experienced 2nd Line Support Analyst for their IT Service Desk in Bradford. This full-time position involves providing high-quality technical support to colleagues, solving complex IT issues, and enhancing service processes. Ideal candidates should have extensive experience in IT Service Desk environments, strong technical knowledge of Windows OS and M365, and proficiency in ITIL practices. The role requires excellent customer service and troubleshooting skills. Salary for this position is £34,000 per annum.
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