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Head of Divisions: Software/DevOps/Security/Infrastructure
Job Title: Business Process Improvement Analyst
Location: Bury St Edmunds – 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer
Job Overview:
We’re partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst. This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.
Key Responsibilities:
* Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
* Map and document existing (“as-is”) workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
* Design future-state (“to-be”) workflows and process strategies, supported by clear documentation and flow diagrams.
* Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
* Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
* Provide timely project updates and communication to stakeholders at all levels.
* Contribute to broader operational improvement initiatives as needed.
Qualifications & Skills:
* Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
* Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
* Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
* Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
* Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
* A positive, solutions-driven approach with excellent verbal and written communication skills.
It would be advantageous for applicants to have the below:
* Previous experience in a Business Analyst or continuous improvement role.
* Further education or professional development in business process improvement or similar.
A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Staffing and Recruiting
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