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Kitchen & design training specialist

Swindon
Neptune Ltd
Training specialist
Posted: 11h ago
Offer description

At Neptune, great design sits at the heart of everything we do. It shapes the homes we create, the experiences we offer our customers, and the way our teams work together. Were looking for a Kitchen & Design Training Specialist to join our Design Services team - someone who not only understands exceptional kitchen and home design, but who is equally passionate about developing others. Working closely with our Design Services Training Lead, youll play a key role in shaping how our designers learn, grow and deliver for our customers. With a primary focus on kitchen design, youll support training across our stores, Design Services team and the wider business - ensuring every designer feels confident, capable and inspired. From onboarding new designers to refining how we approach the end-to-end kitchen journey, your work will help elevate both the customer experience and commercial performance. What youll be doing Supporting the development of training that enhances the full kitchen design journey - from first consultation through to installation Coaching teams on how to thoughtfully incorporate furniture and products into design schemes Helping to track and improve kitchen sales performance, using insights to guide development and identify opportunities Building strong relationships across stores, design teams and leadership Supporting onboarding and induction, ensuring new designers feel confident from day one Coaching Heads of Design Stores and Design Leads to support new team members through their early months Delivering engaging kitchen design training, including monthly inductions and new training initiatives Creating a culture of shared learning, where best practice and design expertise are openly exchanged Who we are looking for Youll bring a strong foundation in kitchen and home design, along with a natural ability to coach and develop others. Youre someone who leads by example, communicates with clarity and care, and understands how thoughtful design translates into meaningful customer experiences. You will have at least experience in kitchen design, ideally with some coaching or training responsibility and a strong understanding of space planning, furnishings and interior styling. Its important that you have solid experience with CAD software and technical design and the ability to build trusted relationships across teams. You will also have confidence in guiding others with strong communication skills, including the ability to give clear, constructive feedback and using software such as Excel, PowerPoint and Word to create training materials and track performance. An added bonus would be experience in designing and delivering training programmes (1:1, group, in-person or virtual) and familiarity with e-learning platforms or digital training tools. Youll need a full UK driving licence and happy to travel, as this role in based at our Support Office in Swindon and also visiting stores across out network. This role is a permanent, full time position, working 40 hours per week Monday to Friday. If youre passionate about design and equally motivated by developing others, wed love to hear from you. Benefits we can offer you Generous Holiday Allowance Life Assurance Company sick pay Purchased Annual Leave Scheme Enhanced maternity and paternity leave Cycle to work scheme Generous new item and outlet discounts Discounted gym membership Competitive salary Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Day off if you become a Grandparent Two paid volunteer days a year A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We are a growing business that encourages our people to grow with us. Neptunes goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyones voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, were perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptunes trademark look is British: refined, simple, sturdy, and with an almost obsessive attention to detail. Were also respected for their commitment to craft and quality. Put simply, we make things were proud of, and that are designed to last a lifetime.

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